Five Facts About Local Etiquette That New Delhi Business Travelers Need To Know

Fact #1: You Don't Need to Learn Hindi

Many people embark on business travel to New Delhi with the idea that they must learn, and speak, Hindi. Instead of trying to learn a language that is complex and often very different from those in the West, rely on interpreters and focus on presenting yourself as respectfully as possible.

There is tremendous subtlety to Indian social order, and that subtlety translates to the Hindi language as well. You are better off relying on your native tongue.

Fact #2: Titles Are Important

If you have a title such as Professor or Doctor, you should ensure that you are introduced using that title. Any professional title you carry should also be used. Titles figure heavily into an individual's status, boosting your position with your Indian business partners.

Likewise, you will certainly encounter Indian businesspeople with titles during your travel; ensure that you always address them with their titles as introduced. If the person carries no particular professional title, use an honorific like "Sir" or "Madam." Never use a first name unless invited.

Fact #3: Just Because It's Hot Doesn't Mean It's Casual

Business travel to New Delhi may seem like an opportunity to dress less formally because of the heat. But don't be fooled: Indian businesspeople judge foreigners based on dress and an informal presentation is considered disrespectful. Always wear conservative clothing, and always dress more formally than you believe the situation demands. You will never go wrong with increased formality.

Fact #4: You Should Never Use Your Left Hand

Whether you are left handed or right handed, you should always shake hands and conduct any other business with your right hand. Indians believe that the left hand is generally used for personal functions, and it is assumed to be unclean, even though everyone keeps both hands washed. Avoid using your left hand to touch things that are passed to others, and particularly avoid eating with your left hand.

Fact #5: When In Doubt, Follow Those Around You

There are many differences among New Delhi businesspeople, so much so that it would be impossible to address every possible situation. The only way to ensure that your business travel to New Delhi is successful is to prepare as much as possible, and then trust yourself to mimic what is going on around you. If others are doing something and it seems to be respectful and polite, you should do it as well.

Never become boorish or uncontrolled, but within those limits, you should do exactly what those around you are doing.